Please scroll down for International shipping information.
We offer several shipping options including a flat rate $9.95 Fed Ex Ground or a flat rate $12.95 UPS Ground, as well as expedited options. USPS available for very small orders, to Alaska and Hawaii, and international shipments. Please leave a note in the "Question/Comment" field requesting USPS.
**Exclusions for flat rate shipping:
- Alaska and Hawaii - The site will calculate separate costs for these two states, however, shipping charges for orders shipped to Alaska and Hawaii are only estimates. We will contact you if an adjustment needs to be made.
- Military Addresses (APO/FPO) - Hard parts can be shipped to a military address via US Postal Mail.
***Orders containing oils, lubes, fuel additives (i.e. Ring Free), cleaners and de-greasers cannot be shipped by any type of Air (3-Day, 2nd-Day or Next Day) and will be shipped by Ground shipping only.
- Regular maintenance parts are generally kept in-stock. "Regular Maintenance Parts" are those found on your motors parts page. In-Stock orders are generally processed and shipped within 24-48 hours after they have been placed on the site. As of 9/29/15 our shipment time is 12:45 PM central time. Please keep this in mind during ordering. Orders placed with expedited shipping by 12:20 PM should be able to leave same day. Orders placed using a flat rate option will ship in the order that they are received.
- If the part(s) are not in stock we will ship the order complete when the parts arrive. You will receive email notification of any out-of-stock items. At that time you can choose to have the items that are available split shipped for an additional $5.00. Your remaining items will then be shipped by ground once they come in.
- You will be notified by email when your order is shipped. The shipping notification e-mail will include a link to track your package.To contact us by email for order status please e-mail: firstname.lastname@example.org or call 888.231.2392.
- Expedited shipping options are generally accurate on the site. If during order processing the cost for expedited shipping is considerably less than the necessary charge we will contact you.
- Shipping times for expedited shipping methods to Alaska and Hawaii are not guaranteed.
- Your shipping address must be a street address. Fed Ex and UPS will not deliver to a PO Box.
- Fed Ex Ground service delivers Tuesday through Saturday to residential addresses and Monday through Friday to business addresses. Fed Ex expedited shipping options delivers Monday through Friday. Please see the map below for transit times.
- UPS delivers Monday through Friday. Please see the map below for transit times.
FED EX GROUND TRANSIT TIME MAP
UPS GROUND TRANSIT TIME MAP
International Orders & Shipping
We accept international orders on our site. Complete the check out process as usual. Shipping charges will not be given during checkout and the shipping option will say that rates are unavailable. Once your order is received we will calculate shipping options and e-mail the options and costs to you for you to choose from. Your credit card is not charged until your order ships. If you have any questions you can call us at 888-231-2392 or use our convenient live chat.